Shipping Policy
Last Updated: June 2026
Thank you for shopping with Collection 716! Every order is carefully decorated in-house before it ships. We appreciate your patience while we create your apparel.
Processing Time
Most orders are processed and shipped within 3–5 business days.
During holidays, new product launches, or periods of high order volume, processing times may be slightly longer.
Business days do not include weekends or holidays.
Shipping Methods
Shipping rates are calculated at checkout based on your location and selected shipping method.
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Delivery Times
Estimated delivery times vary depending on the shipping carrier and destination.
Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.
Local Pickup
If local pickup is available, you will receive an email notification when your order is ready along with pickup instructions.
Please wait until you receive confirmation before arriving for pickup.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
If an incorrect address is entered, please contact us as soon as possible. We will do our best to update it before your order ships.
Collection 716 is not responsible for packages shipped to an incorrectly provided address.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is outside of our control.
If your package appears lost or significantly delayed, please contact us and we'll gladly assist you in working with the carrier to resolve the issue.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery.
Include:
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Your order number
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Photos of the damaged item
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Photos of the packaging (if applicable)
We'll work quickly to make it right.
Questions?
If you have any questions about shipping, please contact us at:
Collection 716
thecollection716@gmail.com